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Consumer Rights and Disclosures

Important Consumer Disclosures

This is a communication from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.

Licensing information

State consumer notices

NYC Rules on Language Services and Rights

Trident Asset Management, LLC offers Spanish-language telephone assistance. Call 866-695-8893 to request a Spanish-speaking representative. If a representative is not available, you may request a callback.

Use the Translate with Google control on our public website pages to request an automated translation from Google. Automated translations may contain errors. Contact us for assistance understanding a communication.

The New York City Department of Consumer and Worker Protection (DCWP) provides a glossary explaining common debt collection terms in multiple languages, along with other consumer resources. View DCWP’s multilingual glossary or visit nyc.gov/dcwp.

State consumer notices

These notices apply to residents of the named jurisdictions.

California

The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1-877-FTC-HELP or www.ftc.gov.

Minnesota

This collection agency is licensed by the Minnesota Department of Commerce.

Tennessee

This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.